This content is from ERS IT SOLUTIONS.
What Are Cloud Outages
Businesses rely on the availability of IT services to power their day-to-day operations. Most firms rely on technology to provide a wide range of services to end users and customers, and they would struggle to do so without a viable IT infrastructure.
As cloud computing becomes more prevalent, many enterprises rely on third-party cloud vendors to operate and deliver IT infrastructure services.
While vendors claim appropriate service reliability, such as Service Level Agreements (SLA) that ensure availability 99.999% of the time, cloud service outages are a harsh reality of the current enterprise IT market.
Even Amazon Web Services, the largest cloud vendor and pioneer of on-demand, subscription-based networked IT infrastructure, has experienced cloud outages.
What are Some Causes of Cloud Outages?
Cloud outages can have a complex web of potential causes. From server crashes and disk failures to software bugs, power disruptions, internet connectivity issues, or even user errors – the sources can be varied.
Unpredicted malicious attacks on cloud infrastructure also bear the risk for businesses relying on their services to remain operating smoothly.
- Human Error – Human error is unavoidable. According to the Uptime Institute, 79% of data center outages in 2021 will be caused by human error. They are frequently the result of a staff employee forgetting or performing an action improperly. Everything can come down to pressing the incorrect button.
- Cyber Attacks – According to a Ponemon Institute analysis from 2016, cybercrime is becoming an increasing cause of disruptions.
- Technical Issues – Like with any digital product, malfunctions, and bugs can occur, resulting in outages.
- Networking Issues – Certain cloud providers may rely on third parties to supply networking services. There may be a domino effect if there are problems with these systems. This can lead to a cloud outage.
- Maintenance – Any digital system requires maintenance to keep things running smoothly. Users are usually notified in advance of any scheduled maintenance.
- Environmental Causes – Hurricanes, storms, and other large-scale natural disasters can have an influence on neighboring data centers.
- Electrical – According to the Uptime Institute, power failures are the most common source of outages.
Check out the infographic below by ERS IT Solutions which takes a further look at Cloud Outages and some of the most significant cloud outages that have happened.
Also, read more tech tips from ERS IT SOLUTIONS and see even more stunning infographics.